Consumer Reviews of Pyramid insurance companies

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to TermLifePolicy.com. They do not necessarily represent the opinions of TermLifePolicy.com.

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Date created: 2010-12-07 Name: Donna Bodart
Location: Eureka, MO 63025

Satisfaction Rating:

Review:
"Long term care insurance"
Not only was the representative I dealt with totally impolite and offensive but the service was non-existent. I am in the process of reporting this company to every insurance regulatory agency I can find as well as the Better Business Bureau. Heather Johnson, the representative, was rude and uncooperative in every telephone conversation; she failed to return my calls time after time and was as far on the "0" scale as possible with customer courtesy. After a huge "run-around", she FINALLY sent me a letter saying my aunt did not qualify because she wasn't in the hospital at the right time--she knew this from the beginning so why all of the things she had me submitting? I would not recommend this company for ANYTHING other than misrepresentation!